Rebiza vs Pabau: Which Fits Your Med Spa?

Updated

Pabau and Rebiza sit at opposite ends of a med spa’s day. Pabau is clinic-management software — EMR-style charting, consent forms, photos, and recall marketing, priced per user at roughly $28–$139/month. Rebiza is a 24/7 AI assistant that answers inquiries, quotes from your real price list, books open slots with deposits, and rebooks lapsed clients — $149/month flat, currently pre-launch.

Disclosure: Written by the Rebiza team. Rebiza is pre-launch, so this page makes no claims about Rebizareviews or ratings. Competitor features and pricing are described as publicly documented on the vendor's own site — last checked: Pabau (July 4, 2026). Always confirm current pricing with the vendor.

 RebizaPabau
What it fundamentally isAI front desk: answers, quotes, books, and rebooks over web chat + SMSClinic-management CRM: EMR-style records, consents, before/afters, marketing
Who replies to a 9pm consult inquiryThe AI, in seconds, from your price list and live calendarYou or your front desk, whenever someone sees it
Booking fit for injectable servicesConversational: quotes the treatment, offers genuinely open slots, requests the deposit in the same threadBooking and comms exist but sit inside an EMR-first workflow — heavier than a booking-first tool
DepositsRequested automatically through your existing payment link (Stripe, Square, PayPal); you confirm with one tapNot a headline of its public materials as of July 2026 — verify your plan’s options with the vendor
Client retentionCore feature: per-service rebooking cycles, win-backs, review requests, recovered-revenue attributionRecall and marketing campaigns, included on higher tiers
Clinical records (charting, consents, photos)None — deliberately out of scopeCore strength: charting, consent forms, photos, prescriptions
SMS compliance (consent, STOP, quiet hours)Enforced centrally on every automated messageCampaign tools are yours to configure responsibly
Pricing (as listed, July 2026)$149/month flat, no per-message feesPer-user plans roughly $28–$139/month per user by tier, with feature gates on lower tiers
AvailabilityPre-launch — onboarding founding businesses from a waitlistGenerally available

They’re answers to different problems

A med spa’s revenue leaks in two places that clinic software was never really designed to watch. Before the visit: the “how much for lip filler?” message that lands at 9:40pm, sits until morning, and books with the injector across town who answered first. After the visit: the tox client who should return at week twelve, fully intends to, and quietly stretches to week twenty — or never comes back at all. Pabau concentrates on the visit itself: the chart, the consent, the photos, the record a medical aesthetics practice runs on. Rebiza concentrates on the before and after — converting inquiries the moment they arrive, and manufacturing the return visit on schedule.

So this isn’t a feature-by-feature knockout. It’s a question of which leak is costing your practice more right now, and which job you already have covered.

Where Pabau is stronger

Pabau is clinic-management software built for aesthetic and medical practices, and its center of gravity is the clinical record. Charting, consent forms, before-and-after photos, prescriptions — the documentation layer an injectable practice genuinely needs and a generic booking tool can’t fake. The workflows are aesthetic-clinic-specific rather than borrowed from salons, and marketing and recall campaigns come included on the higher tiers.

If your records, consents, and treatment notes need to live in one system — and for most medical aesthetics businesses, something has to do that job — Pabau covers ground Rebiza deliberately doesn’t. Rebiza has no charting, no consent forms, no photo storage. It’s a front desk, not a filing cabinet.

Where Rebiza is different

Rebiza’s core is a conversation. A prospective client texts “do you do tox, and what does it run?” and the AI answers in seconds with your real menu price, explains your deposit policy, offers two genuinely open consult slots, and sends your payment link — at 9:40pm, while you’re off the clock. It never guesses: prices come only from the menu you set, slots only from your actual calendar, and anything unusual — medical questions, complication worries, requests it can’t verify — gets flagged to you instead of answered. One shared inbox shows every thread, and the moment you type a manual reply the AI goes silent until you hand the conversation back.

Then the retention engine runs the cadence a solo injector never has time to run by hand. Each service carries its own rebooking cycle — tox at twelve weeks looks nothing like a facial series or a filler touch-up — so reminders go out when each client is actually due. Lapsed clients get win-back messages, finished visits trigger review requests, and the dashboard attributes exactly which revenue those messages recovered, in dollars, not vibes.

Every automated text runs through central guardrails: SMS consent captured up front, STOP honored immediately, quiet hours enforced. Those TCPA basics are handled at the platform level rather than left to however the last person configured a campaign.

Pricing compared

Pabau prices per user — roughly $28–$139/month per user depending on tier, as publicly listed in July 2026, with feature gates on the lower tiers. Recall campaigns and marketing sit higher up the ladder. For a true solo injector the entry math can start modest; add a nurse and a coordinator, or reach for the gated features, and the bill climbs with headcount.

Rebiza is one number: $149/month flat, unlimited AI conversations, no per-message fees, no percentage of bookings. On med-spa ticket sizes the break-even is short — one saved consult that becomes a $300+ treatment plan, or one twelve-week client pulled back on schedule, roughly covers the month.

The pricing shapes differ

Pabau’s cost tracks your team size; Rebiza’s tracks nothing — it stays flat whether the AI handles ten conversations or four hundred. Which shape is cheaper depends entirely on how many seats you need and how many inquiries you currently miss.

What Rebiza doesn't do yet

  • It’s pre-launch: founding businesses are onboarded from a waitlist, so you can’t sign up and start today the way you can with Pabau.
  • No EMR, charting, consent forms, before/after photos, or prescriptions — Pabau’s clinical core is exactly the territory Rebiza doesn’t attempt.
  • No invoicing or operations suite — it complements your practice-management system rather than replacing it.
  • It doesn’t process cards: deposits run through the payment link you already use (Stripe, Square, PayPal) with one-tap owner confirmation.
  • Web chat and SMS only — it doesn’t answer voice calls.
  • No client marketplace: it converts and retains the demand you already attract rather than generating new discovery.

Can you run both?

Comfortably — they barely overlap. Pabau (or any EMR-style system) stays the system of record for charts, consents, and photos; Rebiza sits in front of it as the after-hours front desk, answering the texts, taking deposits on consults, and pulling twelve-week clients back on time. A cost-conscious solo practice may still pick one first, and the honest tiebreaker is this: if missing documentation would put your practice at risk, Pabau’s job comes first. If the documentation is handled and the leak is unanswered inquiries and quiet no-returns, that’s the job Rebiza was built for.

Which should you pick?

Choose Pabau if…

Your practice runs on documentation: charting, consent forms, before/after photos, and prescriptions need to live in one aesthetic-specific system, ideally with recall marketing from the same vendor. Pabau is an established clinic CRM you can start using today — and no booking assistant, Rebiza included, replaces a clinical record.

Choose Rebiza if…

Your bottleneck is the inbox: consult requests arrive at night and go cold, no-shows burn forty-five-minute injector slots, and tox clients drift past their twelve-week window. You want answering, quoting, deposit-backed booking, and rebooking to happen without you — for one flat $149/month.

Frequently asked questions

Is Rebiza a replacement for Pabau?

Not if you need clinical records. Pabau’s charting, consents, and photo documentation are core to a medical aesthetics practice, and Rebiza deliberately doesn’t build them. Rebiza replaces the unanswered-inbox problem — answering, booking, deposits, and rebooking — not the EMR.

Does Pabau have an AI receptionist?

As of our July 2026 check, Pabau’s strengths are clinical records, aesthetic-clinic workflows, and recall campaigns — not a conversational AI answering inbound messages, so inquiries still wait for a human reply. Verify current features on pabau.com, since vendors ship changes.

Which is cheaper for a solo injector?

On sticker price, Pabau’s entry tier — roughly $28/month per user as publicly listed — is cheaper than Rebiza’s $149/month flat, though feature gates push serious use toward higher tiers. If one missed evening consult a month costs you a $300+ treatment plan, the sticker isn’t the number that matters.

Can Rebiza take deposits for consults?

Yes. The AI requests the deposit through the payment link you already use — Stripe, Square, or PayPal — and you confirm the booking with one tap. Rebiza never processes cards itself, so your payout flow and processor fees don’t change.

What happens when a client asks the AI a medical question?

It doesn’t answer. The AI only speaks to pricing, availability, and booking from the settings you control; anything clinical, unusual, or outside its facts gets flagged to you in the shared inbox. You can take over any conversation instantly, and the AI stays silent until you hand it back.

Sources

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